Faqs

Frequently asked questions

  • HOW DO I ACTIVATE MY ACCOUNT?
    • The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us .

  • HOW CAN I TRACK MY ORDERS & PAYMENT?
    • After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given

  • HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
    • After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified..

  • HOW DO YOU SHIP MY ORDERS?
    • All your orders are sent via

  • WHAT ARE THE PAYMENT METHODS AVAILABLE?
    • At the moment, we only accept Credit/Debit cards and Paypal payments..

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